Refund policy
At The Happy Peacock, we take great care in selecting and packaging every item we sell. Because many of our products are unique, collectible, seasonal, or limited in quantity, we generally do not accept returns for online purchases.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival. If your item arrives damaged, defective, or if you receive the wrong item, please contact us within 5 days of delivery at thehappypeacock23@gmail.com.
Please include:
* Your order number
* A description of the issue
* Photos of the item and the original packaging
Once we review your request, we will work with you to provide a replacement (when available), store credit, or a refund, depending on the circumstances.
Return Requests
Returns for reasons other than damage, defects, or shipping errors are generally not accepted. If you believe your situation warrants special consideration, please contact us at thehappypeacock23@gmail.com. Requests will be reviewed on a case-by-case basis.
Any approved returns must be received in their original, unused condition with all original packaging. Customers are responsible for return shipping costs unless the return is due to our error or a damaged item.
Returns should not be sent without first contacting us for authorization.
Return Address:
The Happy Peacock
69 Main Street
Flemington, NJ 08822
Non-Returnable Items
The following items are not eligible for return:
* Sale or clearance merchandise
* Seasonal or holiday merchandise
* Gift cards
* Opened or used products
* Personalized or special-order items
Refunds
If a refund is approved, it will be issued to your original method of payment. Please allow up to 10 business days for your financial institution to process the refund after it has been approved.
If you have any questions regarding your order, we’re always happy to help. Please contact us at thehappypeacock23@gmail.com.